A General Definition
In broad terms, community-based behavioral health care is mental health care rooted in the communities where people live. Rather than looking at a person’s concerns in isolation, it pays attention to the settings that shape daily life, such as home, family, school, work and neighborhood, and to whether care is practical to reach.
Organizations that use this description often emphasize access, coordination with the other supports in a person’s life and attention to stability over time. The exact meaning varies from one organization to another, so it is reasonable to ask any provider what the term means in practice.
Infinity’s Mission in Its Own Words
Infinity’s mission statement reads: “Our mission is to provide accessible, high-quality mental health and educational support services, including marriage counseling in Crown Point, that empower individuals and families to heal, grow, and thrive. Through counseling, academic support, and coordinated care, we are committed to strengthening communities, improving outcomes, and supporting long-term wellness with integrity, compassion, and excellence.”
Several ideas in that statement reflect a community-based outlook. Accessible care means support that people can realistically reach. High-quality care reflects a commitment to clinical quality. Coordinated care and a focus on strengthening communities point beyond any single appointment to the wider web of relationships and resources that help individuals and families stay well.
Access Shaped by Lived Experience
Infinity’s Founder and CEO, Dr. Mashone Parker-Wright, PhD, LMHC, was raised in public housing in Chicago. Growing up there helped shape her commitment to making healing and growth possible for more individuals and families, and she has focused her work on widening access to quality behavioral health care. Dr. Parker-Wright is also an entrepreneur and community leader, and she is licensed in Indiana and Illinois.
Under her leadership, Infinity has grown to provide mental health and supportive services for children, adults and families. She emphasizes compassionate care, clinical quality and community impact, along with building systems that support greater stability and long-term wellness for individuals and families. Read more on the About and Our Team pages.
What It Looks Like at Infinity
Infinity’s work includes four counseling services (individual, couples, family, and child and adolescent counseling), each personalized to the people involved. You can compare them on the Counseling Services page. Infinity also has a DCS Department, DCS programs and Home Based staff, described on the DCS and Home-Based Services page.
The wider team brings a range of experience. Jervai Dumas, LCSW, State Director and Chief Clinical Director, brings experience in clinical leadership and supervision. Shanise Kemp, MSW, Regional Director, focuses on supporting program operations, compliance, community partnerships and organizational growth across the region. Therapist Nicole Reagan, LSW, has experience in community health, care coordination and resource coordination.
Coordinated Care and Long-Term Wellness
Coordinated care, in general terms, means paying attention to the different supports in a person’s life so they work together rather than in separate silos. For a family, that might involve thinking about how counseling fits alongside school, health care and other services. For an adult, it may mean considering how work, caregiving and health affect mental well-being.
The aim is not a quick fix. Infinity’s focus on stability and long-term wellness reflects the idea that lasting change often depends on the whole context of a person’s life, not only on what happens in a single session.
Request an Appointment
Care that reflects the people and places it serves can make support easier to reach. Request an appointment today or call Infinity Counseling & Wellness Center at (219) 472-8277.
This page is intended for general educational purposes and is not a substitute for individualized mental health assessment, diagnosis, or treatment.