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Insurance

Counseling With Indiana Traditional Medicaid

Medicaid coverage can open the door to counseling for children, adults and families. At Infinity Counseling & Wellness Center in Crown Point, Traditional Medicaid and MHS both appear on the list of accepted Indiana plans. Infinity’s mission centers on accessible, high-quality mental health support that helps individuals and families heal, grow and thrive.

This page explains, in general terms, how to confirm that your coverage applies to counseling, what to have on hand when you call and what to do if your plan is not listed. It does not describe who qualifies for Medicaid; eligibility questions belong with your plan or the state Medicaid program.

Where Medicaid Fits on the Indiana List

If your coverage is Traditional Medicaid or comes through MHS, it matches a name on Infinity’s accepted Indiana list. If you are not sure which type of Medicaid coverage you have, your plan’s member services line or the state Medicaid program can tell you. The full Indiana list is on Indiana Insurance Plans.

Indiana Medicaid coverage can be provided through different plans, and some insurance companies offer Medicaid products alongside their other plans. Seeing a familiar company name does not by itself confirm that your Medicaid plan is accepted, so if your coverage comes through any plan other than Traditional Medicaid or MHS, call the office before scheduling.

Confirming Medicaid Coverage for Counseling

Confirming ahead of time can prevent confusion at your first appointment. Coverage details can change, so check that your coverage is active before you begin and again whenever you receive a new card. If something on your card looks unfamiliar, your plan’s member services line can explain it.

  • 01Locate your member ID card and note the plan name exactly as printed.
  • 02Call the member services number on the card and ask whether outpatient counseling is covered.
  • 03Ask if a referral or approval is needed before counseling starts.
  • 04Call Infinity at (219) 472-8277 to confirm the office can see you under that plan.

What to Have Ready When You Call

Having a few details nearby makes the conversation smoother for everyone. Keep in mind that the online contact form is not monitored for emergencies and is not the place for urgent or highly sensitive medical information.

  • 01Your member ID number
  • 02The plan name as it appears on your card
  • 03The name of the person who will attend counseling, if it is not you
  • 04For a child’s counseling, the child’s member ID rather than a parent’s
  • 05The type of counseling you are interested in
  • 06A phone number where the office can reach you

Family Counseling and Other Services

Counseling at Infinity takes four forms: individual, couples, family, and child and adolescent. Family Counseling supports families working through conflict, behavioral concerns, parenting challenges and major transitions, and Child & Adolescent Counseling brings in parents and caregivers when appropriate. Ask how your coverage applies to the specific service you are considering.

Infinity also has a DCS Department and Home Based staff. If your family’s situation involves the Indiana Department of Child Services, DCS and Home-Based Services offers general information, and questions about the case itself are best directed to your DCS family case manager.

Request an Appointment

Medicaid questions can feel complicated, and you do not have to sort them out alone. Request an appointment today or call Infinity Counseling & Wellness Center at (219) 472-8277.

Common Questions

Frequently Asked Questions

For anything else, call (219) 472-8277. The team is glad to help.

Does Infinity accept Indiana Traditional Medicaid?

Yes. Traditional Medicaid is on Infinity’s list of accepted Indiana plans, and MHS is listed as well. Coverage for a particular service still depends on your plan and benefits, so confirm with the office and with your plan before your first appointment. Having your member ID ready makes that call quicker.

Is MHS accepted at Infinity?

Yes. MHS appears on Infinity’s list of accepted Indiana plans, along with Traditional Medicaid. As with any plan, confirm your specific coverage for counseling with MHS and with the office before your first appointment, and keep your member ID close by so your plan can be identified accurately when you call.

Does Medicaid cover family counseling at Infinity?

Coverage for family counseling, like any service, depends on your specific plan and benefits. Infinity offers family counseling and accepts Traditional Medicaid and MHS, but what your plan covers should be confirmed with the plan and with the office before you begin. Ask about the specific service you want when you call.

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Request an appointment today or call Infinity Counseling & Wellness Center at (219) 472-8277.

Request an Appointment (219) 472-8277