Illinois Medicaid Plans We Accept

Accepted Illinois Medicaid Plans

Infinity accepts the four Illinois Medicaid plans listed here. Each plan has its own member services line, and benefits can differ from one plan to another. Enrollment and eligibility questions are outside the scope of this page and are best answered by your plan.

Keep your card nearby when you get in touch, since the exact plan name and member ID make it easier to answer your questions about coverage.

• 01Blue Cross Community Health Plans
• 02YouthCare
• 03Meridian
• 04CountyCare

Checking Your Coverage Ahead of Time

A short checklist before your first appointment can prevent surprises. If the plan name on your card is not one of the four above, call before scheduling so you have an accurate answer.

• 01Make sure the plan name on your card matches one of the four listed here.
• 02Ask your plan’s member services about benefits for outpatient counseling.
• 03Find out whether your plan needs a referral or approval before counseling begins.
• 04Call Infinity at (219) 472-8277 with the member ID to confirm before scheduling.

Counseling for Young People and Adults

Counseling at Infinity includes individual, couples and family work, along with services designed for young people. Child & Adolescent Counseling uses age-appropriate, evidence-based approaches and includes parents and caregivers when appropriate, while family counseling helps families strengthen communication and work through challenges together.

Coverage can differ by service, so when you call, ask how your Medicaid plan applies to the specific kind of counseling you have in mind. For a child or teen, that might be child and adolescent counseling, family counseling or both; for an adult, it might be individual or couples counseling.

Licensure, Location and Telehealth

Dr. Mashone Parker-Wright, Infinity’s founder and CEO, is licensed in Indiana and Illinois. In-person appointments happen at the Crown Point office in Northwest Indiana.

Meeting by telehealth is another possibility; whether it works for you depends on the clinician and on where you will be during sessions, so ask the team what is available now. Because the setting can affect how coverage applies, mention both your location and your preferred format when you confirm your benefits. Counseling for Illinois Residents explains more.

From Confirmed Coverage to a First Appointment

Once your plan and benefits are confirmed, the next step is simple. Call (219) 472-8277 or send an appointment request through the Contact page, and share a little about who the counseling is for and what is bringing you in.

From there, you or your child talk with a clinician about goals, and the work is shaped around the needs and strengths of the person in care. Sessions are supportive and collaborative, with a focus on building healthier coping skills and strategies for everyday life, and you can bring questions at any point along the way.