Community-based behavioral health care in Crown Point, Indiana (219) 472-8277
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Areas We Serve

Counseling for Illinois Residents

As a community-based behavioral health organization, Infinity Counseling & Wellness Center serves Illinois residents as well as people in Indiana. If you live in Illinois and are looking for individual, couples, family, or child and adolescent counseling, you are welcome to reach out and ask whether Infinity is a good fit for you.

There is no Illinois office. All in-person appointments take place at the practice’s single location in Crown Point, a Northwest Indiana city near the Illinois state line and the Chicago area. The sections below cover your options for meeting, the Illinois plans Infinity accepts and what to have ready before your first conversation with the team.

A Founder Shaped by Chicago

Dr. Mashone Parker-Wright, PhD, LMHC, is Infinity’s founder and CEO, and she is licensed in Indiana and Illinois. She grew up in public housing in Chicago, and that upbringing helped shape her commitment to opening doors for individuals and families who are working to heal, grow and thrive.

Under her leadership, Infinity has grown into an organization providing mental health and supportive services to children, adults and families, with its work centered on compassionate care, clinical quality, community impact and family stability. Licensure is specific to each clinician, so the office is the right place to ask which members of the team can work with you based on where you will be during sessions.

Two Ways to Approach Care From Illinois

Because Infinity’s only office is in Crown Point, Indiana, Illinois residents generally have two paths to consider. If you are able to travel, you can ask about in-person appointments at the office. If meeting from home or another setting would work better, you can ask about telehealth.

Where you live and where you sit during a telehealth appointment are not always the same, and it is your location during the session that shapes what is possible. When you reach out, the team can explain the options available right now and help you choose a format that fits.

  • 01In person: 5241 Fountain Dr. Suite H, Crown Point, IN 46307
  • 02Telehealth: depends on the clinician and your location during each session
  • 03Unsure which fits: call (219) 472-8277 to talk it through

Illinois Plans Infinity Accepts

Infinity keeps a separate list of Illinois plans, divided into commercial plans and Medicaid plans. Seeing your insurer’s name is a helpful start, but benefits differ from one policy to the next, so confirm your specific plan and benefits with the office and with your insurer before your first appointment.

The Illinois Insurance Plans and Illinois Medicaid Plans pages explain each list in more detail, and Insurance & Coverage shows the Indiana and Illinois lists together.

  • 01Commercial: Blue Cross Blue Shield of Illinois, Aetna, UnitedHealthcare
  • 02Medicaid: Blue Cross Community Health Plans, YouthCare, Meridian, CountyCare

Support for Children, Adults, Couples and Families

Infinity’s work spans children, adolescents, adults, couples and families. Whatever brings you in, care begins with listening and is personalized to your needs, strengths and goals, with the aim of building healthier coping skills and practical strategies for daily life.

If you are not sure which kind of counseling fits your situation, that question can be part of your first conversation. You can also read about each of the counseling services Infinity offers before you call.

What to Have Ready Before You Reach Out

You do not need a full explanation of everything that is happening before you make contact. A few details can still make the first conversation smoother. When you are ready, call (219) 472-8277 or send an appointment request through the Contact page, and the team can walk you through what happens next.

  • 01The state you expect to be in during sessions
  • 02Your insurance card and member ID
  • 03The kind of counseling you are interested in
  • 04A few words about what is bringing you in

Request an Appointment

If you live in Illinois and are ready to talk about support, the team is glad to answer your questions. Request an appointment today or call Infinity Counseling & Wellness Center at (219) 472-8277.

Common Questions

Frequently Asked Questions

For anything else, call (219) 472-8277. The team is glad to help.

Does Infinity have an office in Illinois?

No. Infinity Counseling & Wellness Center has one office, at 5241 Fountain Dr. Suite H in Crown Point, Indiana, and it serves both Indiana and Illinois from that location. Illinois residents can request an in-person appointment there or ask about telehealth, which depends on the clinician and where you are located during sessions.

Can you meet by telehealth instead of traveling to Crown Point?

It depends. Telehealth availability is tied to the clinician and to where you are physically located during each session, so the answer can differ from one person to the next. Call (219) 472-8277 or send an appointment request, and the team can explain current options based on your location and the kind of counseling you want.

What kinds of counseling can Illinois residents ask about?

Illinois residents can ask about any of Infinity’s four services: individual, couples, family, and child and adolescent counseling. In-person sessions for each take place in Crown Point, Indiana. Whether a particular service can happen by telehealth for you depends on the clinician and your location during sessions, so raise that question when you reach out.

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Take the Next Step

Let’s Start With a Conversation

Request an appointment today or call Infinity Counseling & Wellness Center at (219) 472-8277.

Request an Appointment (219) 472-8277